Frequently Asked Questions

Secure Client Funds

For your peace of mind there are a range of recognised measures in place to protect client funds. As a registered Money Services Business (MSB), we’re regulated by HM Revenue and Customs and subject to UK money laundering regulations.

To ensure complete security, we operate client transaction accounts. We are also supervised by the Financial Conduct Authority under the Payment Services Directive (2009).

Our Options business, Corporate FX + is fully authorised and regulated by the Financial Conduct Authority.

Online Accounts?

Our international payments platform offers financial decision-makers a host of benefits including:

  • Live market rates in all major and many local currencies
  • The ability to execute Spot and Forward transactions
  • An international payments engine that stores template details
  • Real-time credit and debit information on all currencies
  • Full trading history including current currency balances
  • Multi-user accounts
  • 24/7 access

How do I buy/sell currency?

The process of buying currency is simple. Once you’ve opened an account, your dealer will discuss your business requirements with you and then create a strategy for you before booking your deal.

You’ll be provided with all the relevant information regarding your trade, including the delivery date, transactional information and confirmation of the trade.

How is my transaction settled?

When you book your trade you will be sent information advising you how to pay your funds to us and by which time you should pay.

Your payment(s) will be made on the value date to the beneficiary of your choice and we will be able to provide you with a copy of the payment as soon as the funds have been sent.

Other Questions?

Please use our Enquiry Form to ask any other information you may require.